Problem Solving Basics - eLearning

Research from the World Economic Forum consistently shows that the ability to solve complex problems and think critically are among the top 10 skills that organizations require. The key to being an effective problem solver is knowing which type of problem you're trying to solve, the tools to use, and how they complement each other. In this 90-minute, self-paced course, you will learn about the problem solving ecosystem, the basics of the different tools available, and when to employ each tool. You should take this course if you: Feel overwhelmed by the different types of problems you're asked to solve Have heard about (and maybe used) many different problem solving tools, like 5 Whys, Fishbones, Six Sigma, and IS/IS NOTs, but don't know which to choose Want a brief overview of Kepner-Tregoe's Problem Analysis, the root cause analysis tool that helped bring home Apollo 13 What you will learn: How to identify the type of problem you are trying to solve How to choose the right tool to