Influencing Skills Training: Getting Results without Direct Authority
In this Influencing Skills Training course, you will learn how to apply influence strategies in a corporate environment to gain commitment from others, foster collaboration, and achieve desired results without relying on direct authority. Influencing Skills Training: Getting Results without Direct Authority Benefits Apply influence strategies to gain commitment and foster collaboration Adjust your approach to others dynamically to win their attention and trust Achieve goals by enhancing trust and cooperation Effectively handle challenging behaviors to overcome resistance and inertia in others Use knowledge and competence to influence others Continue learning and face new challenges with after-course one-on-one instructor coaching Prerequisites None. Influencing Skills Training Outline Module 1: Defining Influence In this module, you will learn how to: Identify the three critical elements for creating influence Build value with others to support your initiatives and adopt your ideas Work with resistance for positive outcomes Module 2: The Elements of Influence In this module, you will learn how to: Operate with ethics and integrity Understand the core elements of professional excellence Recognize the source of your professional power and further develop it Adapt a proactive approach to strengthening your influence over others Module 3: Building Your Foundation In this module, you will learn how to: Establish and maintain trust-based relationships Maintain ethics and integrity in your work and beyond Establish and maintain rapport with others Foster active-listening habits Module 4: Applying Six Major Influence Principles In this module, you will learn how to: Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity Avoid the pitfalls and traps of each principle Module 5: Expanding Your Power Base In this module, you will learn how to: Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive Navigate and adapt to organizational politics Identify and apply political strategies effectively Transform resistance and inertia in others Module 6: Practicing Exemplary Leadership In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices: Modeling the way Inspiring a shared vision Challenging the process Enabling others to act Encouraging the heart Module 7: Dealing with Challenging Behaviors In this module, you will learn how to: Manage the six challenging behavior types Avoid taking things personally Identify and apply the right deflection techniques for contextual history Defuse conflict situations Convert confrontation into cooperation Module 8: Overcoming Resistance In this module, you will learn how to: Recognize the many forms of resistance Apply the four-step model for agreement