Shipping Protection

Shipping Protection Policy for Stolen or Lost Items We want to ensure that your shopping experience with us is as safe and reliable as possible. In the rare event that your order is stolen or lost during shipment, we have a clear process in place for resolving the issue. How Our Shipping Protection Works: Reporting a Stolen or Lost Package:If your package is reported as stolen or lost, you must notify us within [insert number of days, e.g., 30 days] from the delivery date. Please contact our customer service team, and we will assist you in filing a claim with USPS. USPS Investigation:Once the claim is filed, USPS will begin an investigation into the missing package. USPS is required by law to conduct a formal investigation to determine whether the package was indeed lost or stolen. During this investigation, USPS may require you to sign a statement confirming that the package was not received. USPS Confirmation of Non-Delivery:As part of the investigation, USPS will need to provi