Heirloom Stone Reset - Rings

Step 1: Purchase a ring setting from the dropdown menu, which includes the standard $500 reset fee. Step 2: Choose either “I’ll Ship On My Own” or “Add Melanie Casey Shipping Kit” from the dropdown above.  Step 3: Our customer care team emails you, asking for photos of the stone in its current condition and its certification.  Step 4: We email you a waiver form detailing our policies for you to sign. Step 5: Send your stone to us! Follow the steps that correspond to the shipping method you chose at checkout. If you chose “Add Melanie Casey Shipping Kit”: Our Shipping Kit is only available for domestic (U.S.) clients We will send you the packaging materials, including shipping insurance, needed to ensure a safe trip to our studio in Andover Once you receive your Shipping Kit, send us an email at questions@melaniecasey.com to let us know when you plan to ship your package to us so we can plan accordingly. Pack your piece in the Melanie Casey Shipping Kit, which includes: A small bag for