1-800-Worlds (The Making of The Indian Call Centre Economy)
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1-800-Worlds (The Making of The Indian Call Centre Economy)

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Book Specification Item Code: NAR198 Author: Mathangi Krishnamurthy Publisher: Oxford University Press, New Delhi Language: English Edition: 2018 ISBN: 9780199476053 Pages: 260 Cover: HARDCOVER Other Details 9.00 X 6.00 inch Weight 400 gm Book Description About the Book Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness. About The Author Mathangi Krishnamurthy is assistant professor of anthropology at the Department of Humanities and Social Sciences, II

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