The Service Pro: Creating Better, Faster, and Different Customer - 5108
$8.68
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This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of customer service.ASIN: 087425731XVSKU: 56JTFR0020GY_nsCondition: GoodAuthor/Artist:Tate, Rick|Stroup, JoshBinding: Paperback
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