The Insurance Professional Profile Package

The Insurance Professional Profile Package: Position your agency for success with these Insurance Professional Profile books and save $20 when you buy all three together!      Book #1: Growth & Performance Standards The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group, giving owners direction for decision-making. The study provides averages, but also offers critical performance indicators of the top 25% best performing agencies.    (11th Edition, 192 pages, includes a companion data file filled with resources)     Book #2: The Pulse of Customer Service: A Profile of Insurance Industry Customer Service Personnel Learn the basic risk management principles, terms and concepts for the various risk management activities: identification, analysis, control, finance, and administration. Focus on the key areas of