Emotional Intellegence

Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: What is Emotional Intelligence Self Management Self Awareness Self Regulation Self Motivation Empathy Module Three: Four Skills in Emotional Intelligence How to Accurately Perceive Emotions Use Emotions to Facilitate Thinking Understand Emotional Meanings Manage Emotions Module Four: Verbal Communication Skills Focused Listening Asking Questions Communicating with Flexibility and Authenticity Module Five: Non-Verbal Communication Skills Body Language The Signals You Send to Others It"s Not What You Say, It"s How You Say It Module Six: Social Management and Responsibility Benefits of Emotional Intelligence Articulate your Emotions Using Language. Module Seven: Tools to Regulate Your Emotions Seeing the Other Side Self Management and Self Awareness Giving in Without Giving Up Module Eight: Gaining Control Using Coping Thoughts